Support Center

Joining Program for Members Only - ABC/Mindbody

Last Updated: Feb 21, 2018 02:47PM PST
If you have an integration with ABC/Datatrak or Mindbody you now have the option of choosing to prohibit non-members from joining your rewards program. This is a feature that is separate from prohibiting cancelled members from earning or redeeming points. This feature will prevent non-members from activating their Perkville account at all. 

To join your rewards program means that they have confirmed their email address and name, created a password, and clicked 'Join Program' for your business specifically. 

NOTE: Currently this feature is only available for businesses using the ABC or Mindbody integration, and have 'Track Memberships' turned on in the advanced settings. 

If you are a Mindbody business with a mix of memberships and packages, or do not use memberships, this feature will not work properly for you. 

To turn on this feature, go to your Dashboard then the My Business dropdown at the top right. Choose Settings, and the Advanced tab will be at the lower left-hand side. Scroll down to the bottom half of the page. 

You'll want to make sure the 'Track Memberships' feature is turned on to enable access to the other options in Membership Settings. 

To prevent customers without an active membership from joining your rewards program, check the box next to:

Only active members can join the rewards program

Hit 'Save' at the bottom of the page to enable this setting to take effect. 

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