Support Center

Frequency Bonus

Last Updated: Jul 12, 2016 02:43PM PDT

Announcing Frequency Bonuses, one of our latest retention solutions! Build engagement by rewarding clients for hitting target numbers at your business, such as visiting 10+ times or referring 2+ friends per month. Follow the below instructions to add a Frequency Bonus.

1) Navigate to 'Rewards Program' under the 'My Business' drop down.



2) Click the blue plus sign icon to the right of 'Bonus Earnings' at the bottom of the page, and then choose 'Frequency'.
Bonus Earnings menu
3) Set up the rule to reward customers for earning frequently at your business. The bonus can be awarded for activity completed a certain amount of time per week or per month.  Weekly frequency bonus rules are activated the first Sunday after they're created. If the bonus is set up to award for monthly activity, and the rule will activate same month it was added, we will retroactively count activities since beginning of that month.

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