Support Center

How often do my customers get invited to join my rewards program?

Last Updated: Feb 27, 2015 03:54PM PST

Once you Launch your rewards program, we'll be able to add points to your customers' accounts. We'll keep track of their points for them, and customers will get an invitation the very first time they earn points with you.  At this point they will have 3 options:
 

  • Register on Perkville, and opt in to receive real-time point updates or weekly point update emails.
  • Opt out at the bottom of the email, and never receive email notifications again
  • Ignore the email. In this case, we will email them a maximum of once per week for four weeks, and if they do not join within that time, we'll stop inviting them to avoid spamming them.

​Please note that customers can change their mind at anytime, and opt into your rewards program by logging into Perkville.com, and they'll be prompted to accept the points with you on their homepage.

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